Terms & Conditions
Website Terms & Conditions of Sale & Use
1. About us & scope
These Terms apply to your access to extremecoolingtowels.com.au (or our other domains) and to purchases made from Extreme Cooling Towels in Australia.
2. Eligibility
You must be at least 18 years old or have a parent/guardian’s consent to purchase.
3. Pricing, GST & currency
Prices are shown in AUD and include GST where applicable unless stated otherwise. We may change prices at any time before you place an order.
4. Orders & acceptance
Your order is an offer to buy. We may accept or reject any order (e.g., due to stock availability, pricing error, failed payment or suspected fraud). We will confirm acceptance by sending a dispatch notice with tracking.
5. Payment
We accept the payment methods shown at checkout and use PCI-compliant payment providers. You authorise us to charge the total amount, including shipping and taxes.
6. Shipping & risk
Shipping methods, costs and estimates are displayed at checkout. Title passes on full payment; risk passes on delivery to your nominated address or collection point.
7. Returns, refunds & ACL
See our Returns & Refund Policy above. Your statutory rights under the ACL apply in addition to our policy.
8. Promotions & gift cards
Promotions are subject to individual terms and may be modified or withdrawn. Gift cards are non-refundable and not redeemable for cash, except as required by law.
9. User accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
10. Intellectual property
All content (text, graphics, logos, photos) is owned by or licensed to us. You may not reproduce, distribute or create derivative works without permission.
11. Acceptable use
You must not misuse the site (e.g., transmit malware, attempt to gain unauthorised access, or disrupt services).
12. Liability
To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Nothing limits your rights under the ACL.
13. Third-party services
We are not responsible for third-party websites or services linked from our site.
14. Changes
We may update these Terms and policies at any time. The latest version applies from the date posted.
15. Governing law
These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the non-exclusive jurisdiction of its courts.
6) Contact
Extreme Cooling Towels
Email: extremecoolingtowels@gmail.com
Phone: 0408695420
Postal: 6/92 Majors Bay Rd, Concord, 2137, NSW, Australia
Business hours: Mon–Fri, 9:00–17:00 (AEST)
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